Privacy Policy

Last updated: 10 August 2026 PŌRTAL respects the privacy of customers and visitors to casa-portal.com. This Privacy Policy explains how PŌRTAL ApS collects, uses and protects personal data when the website is visited, an order is placed or PŌRTAL is contacted.

1. Data controller

PŌRTAL ApS CVR: 45136205 Amaliegade 45, 1 Copenhagen, Denmark hello@casa-portal.com PŌRTAL ApS is the data controller for personal data processed in connection with casa-portal.com and purchases made from PŌRTAL.

2. Personal data

Depending on the interaction with PŌRTAL, the following information may be collected: Name Billing and delivery address Email address Telephone number Order and transaction information Correspondence with PŌRTAL IP address, browser and device information Information collected through cookies and similar technologies Payment information may be processed by the payment provider used at checkout. PŌRTAL does not receive or store complete payment card details where these are handled directly by the payment provider.

3. How personal data is used

Personal data may be processed to: Process and fulfil orders Arrange delivery and installation Provide customer service and aftercare Handle returns, complaints and warranty matters Process payments and prevent fraud Maintain records required by law Operate and improve casa-portal.com Measure website performance Send marketing communications where permitted or consented to Processing is based, depending on the circumstances, on performance of a contract, compliance with legal obligations, PŌRTAL's legitimate interests or consent.

4. Shopify

casa-portal.com uses Shopify as its commerce platform. Shopify processes certain personal data necessary to operate the store, facilitate transactions and provide its services. This may include contact information, order information, device information, IP addresses and information relating to use of the website. Shopify may process personal data in countries outside Denmark and the European Economic Area in accordance with applicable data protection requirements and its contractual safeguards. Information about Shopify's processing of personal data is available in the Shopify Consumer Privacy Policy.

5. Service providers

Personal data may be shared with service providers where necessary to operate PŌRTAL and fulfil an order. These may include: Payment providers Shipping and logistics partners Installation partners IT and hosting providers Accounting and administrative providers Marketing and analytics providers Only information reasonably necessary for the relevant service is shared. PŌRTAL may also disclose information where required by law or a competent public authority.

6. Cookies and analytics

casa-portal.com uses cookies and similar technologies necessary for the operation of the website and checkout. Subject to the visitor's choices and applicable law, additional technologies may be used for analytics, performance and marketing. Where consent is required, non-essential cookies are used only after consent has been given. Cookie preferences can be changed or withdrawn through the website's cookie settings.

7. Marketing

Where a person has subscribed to marketing communications, PŌRTAL may use the provided contact information to send news, product information and other communications from PŌRTAL. Consent may be withdrawn at any time through the unsubscribe link contained in the communication or by contacting PŌRTAL. Withdrawal does not affect processing carried out before consent was withdrawn.

8. Retention

Personal data is retained only for as long as necessary for the purpose for which it was collected or as required by applicable law. Information relating to purchases may be retained for accounting, tax, warranty and legal purposes after the customer relationship has ended. Information used solely for marketing is retained until consent is withdrawn or the information is otherwise no longer required.

9. International transfers

Some service providers, including Shopify, may process personal data outside the European Economic Area. Where personal data is transferred internationally, PŌRTAL and its service providers use the safeguards required under applicable data protection law.

10. Rights

Under applicable data protection law, individuals may have the right to: Request access to personal data Request correction of inaccurate personal data Request deletion of personal data Request restriction of processing Object to certain processing Withdraw consent Receive certain personal data in a portable format These rights may be subject to limitations under applicable law. Requests can be sent to hello@casa-portal.com.

11. Complaints

Questions concerning the processing of personal data can be directed to PŌRTAL at hello@casa-portal.com. A complaint may also be submitted to the Danish Data Protection Agency, Datatilsynet, or another competent supervisory authority.

12. Changes

This Privacy Policy may be updated when PŌRTAL's services, website or data processing practices change. The current version will always be available on casa-portal.com.